Privacy Policy
Last updated: October 27, 2026
Cleveland Kitchen & Bath Pros ("we", "us") respects your privacy. This policy explains what information we collect on this website, how we use it, and the choices you have.
Information we collect
- Information you give us: your name, phone number, email address, ZIP code and your answers to our short questionnaire (for example, whether you are a homeowner in the Cleveland area).
- Information collected automatically: basic device and browsing data such as your IP address, browser type and pages visited, collected through cookies and similar technologies, including the Meta Pixel.
How we use your information
- To contact you by phone, text message or email about your bathroom estimate and appointment.
- To send you offers and promotions, if you agreed to receive them.
- To schedule, confirm and remind you of appointments.
- To measure and improve our advertising and this website.
Text messages (SMS)
If you check the consent box, you agree to receive calls and text messages from Cleveland Kitchen & Bath Pros at the number you provided. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third party.
How we share information
We do not sell your personal information. We share it only with service providers that help us run our business (for example, our CRM, scheduling, phone and messaging providers) and only so they can perform those services for us, or when required by law.
Cookies and advertising
We use the Meta Pixel to understand how visitors use this site and to measure our Facebook and Instagram ads. Meta may use this data as described in its own Privacy Policy. You can control ad preferences in your Meta account settings and block cookies in your browser settings.
Your choices
- Opt out of text messages at any time by replying STOP.
- Ask us to access, correct or delete your information by calling us at (440) 557-3368.
Data security and retention
We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law.
Children
This website is not intended for anyone under 18, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows when it last changed.
Contact us
Cleveland Kitchen & Bath Pros
Phone: (440) 557-3368